Alterations & Return Policy Mr James
CUSTOM SUIT, CASUAL PANT & TAILORED CLOTHING COMPLIMENTARY ALTERATIONS AND REMAKES
Custom clothing can be tricky, and getting everything perfect on your first try doesn’t always happen. Don’t worry though, we’re committed to doing what we can to help you get the perfect fit. If you don’t 100% love how your clothing or tailored clothing fits, we’re more than happy to provide a complimentary alteration or remake.
COMPLIMENTARY ALTERATION AND REMAKE TERMS
- Alteration and remake requests must be initiated within 30 days of when you receive your order.
- After a remake or alteration request has been submitted please expect around four weeks for an updated shirt to be delivered, and 10-12 weeks for Custom Suit clothing.
- In order to request an alteration or remake, you must return your original garment to Mr James store as they were made in person.